Gambling addiction - Gamble Responsibly

If you play slots, you know for sure how tempting it is to click on Play button, when you have zero in your player account and have to stop depositing money into casino. Some players - around 2-3 per cent of casino players - simply can't stop - they are addicted to slots. Even though SirSlot is promoting gambling, we do not want to make those who is fighting with addiction play more. Therefore, we need your help, if you know anyone who should not play casino and slots.

Helping person with gambling addiction

Gambling addiction is a serious mental health problem which not only affects its sufferers, but also their loved ones. If you know someone who suffers from gambling addiction or who has trouble controlling their gambling and you wish them all the best, we encourage you to do try to help them to fight their problem.

One thing you could do is trying contacting online casinos, where your problem gambler is playing at. However, it is important that you are aware of the fact that online casinos are unable to discuss or divulge any information about their customers, due to legislation put in place to protect customer privacy. But don't let this discourage you from contacting them!

What they normally do is ask you to provide us with some form of photo identification (ID card, driver's licence, etc.), a proof of your address (e.g. a recent utility bill, showing your name and address), and your relation to the person in question. Along with this, they will ask you to provide them with a brief description of the situation and your concerns, as well as your contact details which will enable them to get back to you once the online casino staff members have looked into the matter.

Once the online casino has received all of this information, they will escalate the case to our Responsible Gaming department, who will then carry out a thorough investigation into the case, keeping the information you have provided the casino personnel with in mind. This department's main aim is to ensure that their customers play responsibly, so you can rest assured that they will handle the case with the utmost care. Note that all your communications are kept strictly confidential.

Restricting access to gambling sites

Restricting access to gambling sites is extremely important, if you suspect that you are addicted to slots or have gambling problems. That's why Sir Slot recommends the three different blocking tools below to help you from temptation and to overcome your addiction.

What is Blocking software?

Blocking software is available to help block the access to gambling sites and to hide promotion material relating to gambling. The examples of such software are GamBlock, Gamban and Betfilter.

Tips for using the restricting apps 

  • It is recommended that you do not allow yourself to remove these filters once they are set up.
  • Get somebody you trust to set up the filter and keep the password from you.
  • These blocking sites all work in different ways and we recommend that you visit their website to read more about how they work, and find the one that will help you in the best possible way.

Local Help Organizations for Gambling Addicted

Gambling can be addictive and it is important to play responsibly. There are different help organisations that you can contact to get more information regarding problem gambling.

These sites work to prevent the harmful effects of gambling and to raise awareness of the risks. They offer both support groups, chat and phone counselling for problem gamblers and others who experience the negative effects of problem gambling. Below you will find local organisations that we are partnered with to give our customers the best support if needed.

Gamble Aware

Gamble Aware is an organisation that focuses on promoting responsible gambling and offering extra services for helping anyone who is addicted. Gamble Aware is funded by the organisation called Responsible Gaming Trust.


GamCare is yet another helping organisation - a charity that focuses on counselling those affected by problems with gambling. Here you can get free counselling for all the matters related to problem gambling.

Gamblers Anonymous

Gamblers Anonymous is a fellowship people who meet in order to share their experience and journey they are undertaking while fighting gambling addiction. The goal is to help the others who have same issues.

Gambling Addiction Test

Gambling is inded a source of entertainment for many. However, it can develop into a problem for many. If you suspect that you can be losing control of your gambling behavior, we encourage you to take part in test developed by GamCare.

The self-assessment gambling adiction test above is designed to pick up any possible signs of problem gambling. It provides you with a series of statements, and you are required to rate how strongly you identify with these statements.

After completing the test, you will receive feedback based on the answers you selected. This may give you a better idea about whether or not your gambling behavior is something to be concerned about. Note that this addiction test is completely anonymous, so you don't have to worry about anyone viewing the results!