What happens if you withdraw to incorrect account? Playing slots and trying to withdraw your winnings? Remember that it is very important to make sure that when you are withdrawing your casino funds to your Bank that you enter both your Sort Code and your account number correct. Failing doing that and entering wrong bank details can give you a lot of headache. What should you do in case you “managed” to withdraw your winnings to wrong bank account?
Withdrawing to incorrect account
Your online casino can’t check that the details you have entered with your bank, so make sure to double check them before you click on Withdraw button. Casinos usually process all withdrawal requests within 24 hours, although this may be a lot sooner.
If your withdrawal has not yet been processed and you have entered the incorrect details, you normally have an option cancel your withdrawal request on the site.
Unfortunately, if your withdrawal has been processed then this means that the funds have been sent and your casino online is unable to retrieve these for you.
If you have requested a withdrawal to incorrect Bank Account or to a closed Bank Account, or to a Bank Account that does not exist, it can take up to a maximum of 30 days for the funds to return to the casino you are trying to withdraw your funds from. If this happens, you should let your casino know that the details were entered incorrectly, so that their Finance Team looks out for the funds returning.
When casino gets money returned from you
Once the funds have been returned to your casino, they should restore the balance to your playing account. They should contact you by email once the money has been returned, and you can then request a new withdrawal to the correct bank details. You can update your registered bank account on your online casino site in couple of minutes.
If you are unsure as to whether you have withdrawn funds to a bank account which does exist, then we would recommend querying this with your bank. If you provide them with the account number and sortcode, the bank can confirm if these relate to a valid bank account.
Regrettably, if you have withdrawn funds to a valid Bank Account which is not your own, then once this has been processed there is no facility for your online casino to return this payment to you.